You know, I haven't complained about T-Mobile much. For the most part I like our service, but this was the 2nd time in 2 weeks that my service was shut-off (no fault of my own.)
The first time was because they thought I was using the new SIM card - duh! why would I use a new SIM card if all my stuff is on the current one? This time it was because they forgot to take the "automatic shut-off date" off my account from when it was temprarily stolen (by temporarily I mean one of my kids took it and hid it and I didn't know where they put it, but found it after 15 minutes of searching.)
They are giving me 100 bonus minutes to use over the next 3 months, which does me no good because we never use all of our minutes anyways.